SWITCHING MADE EASY
There are various motivations for switching your mobile service provider. Don’t waste precious time sitting on the phone with support for hours. We do that for you. Get the benefits and service you need to keep the work day running smoothly.
TOP BRANDS
Switching mobile carriers can be a time consuming endeavor. Consider us as your advocate and added layer of support for mobile services at no additional cost. At LTT, we get you set up with the best the market has to offer. Our partners include:
FREQUENTLY ASKED QUESTIONS
Why should I choose LTT Partners?
Our leadership team comprises former enterprise account managers with over 20 years of combined experience in the wireless industry, bringing a wealth of expertise and knowledge to our operations.
What is the relationship between LTT Partners and major wireless carriers, and how can this help me?
LTT Partners is a distinguished national business partner, supporting 350 wireless customers nationwide and processing between 400-800 orders per month. Our comprehensive services include order processing, activations, troubleshooting, plan reviews, and cost management for wireless carrier customers.
If we work with LTT Partners, are they going to take over and bill me directly?
LTT Partners is neither a reseller nor a re-biller of wireless services. We do not invoice our customers for wireless account management services.
How does LTT Partners access my wireless account?
Our unique contracts with wireless carriers allow us direct access to their backend systems, enabling us to manage customer accounts without the need for a third-party Letter of Authorization (LOA). We operate with the same systems that carrier representatives use when customers call their support numbers.
How easy is it to have LTT Partners process my orders and handle support requests?
Very easy! Customers can reach us directly for all wireless carrier needs via:
- Orders: orders@lttpartners.com
- Support: support@lttpartners.com
Additionally, we conduct quarterly account reviews focused on account management and cost savings.
If you don't bill me, how does LTT Partners get paid? What is the catch?
Unlike our competitors who typically charge a flat rate plus a fee per line or a percentage of cost savings, LTT Partners is compensated by the wireless carriers for the orders we process on your behalf. This model allows us to maintain low costs for our clients while ensuring carriers retain their customers, creating a mutually beneficial arrangement.
Why work with LTT Partners instead of directly with wireless carriers?
- Cost Efficiency: While wireless carriers may focus on increasing service costs, LTT Partners is committed to minimizing your expenses.
- Convenience: Avoid long wait times at retail stores and on support numbers. Our dedicated team manages your inquiries efficiently, ensuring prompt responses within a 2-hour service level agreement (SLA).
- Consistency: Unlike wireless carrier business representatives who may frequently change, LTT Partners offers consistent and reliable support without contracts, ensuring our best efforts daily.
- Comprehensive Solutions: As true consultants, we have access to a broad portfolio of technology providers, unlike wireless carrier representatives who specialize in select product sets and carry sales quotas.
What if I have an issue? Can I work with someone directly at my wireless carrier?
We collaborate with channel managers from all major wireless carriers who join our quarterly calls and are available for support whenever needed. We only request that you place your orders through us to facilitate our compensation.
What about billing?
Billing is handled directly by the wireless carriers and sent to you.
How do I get started?
Getting started is simple. Please send us an email indicating your intention to work with LTT Partners for wireless carrier services. We also offer a Mutual Non-Disclosure Agreement (MNDA) for privacy. From day one, we are ready to start processing orders and handling support requests.
What carriers do you support?
AT&T, Tmobile, Verizon Wireless.
FREE CONSULTATION
Meet with our experts for a free consultation on your wireless and mobility needs. Get the latest industry insights and tailored solutions.
DEPLOYMENT
We’ll take care of all the logistics so you don’t have to. We have a relationship with various wireless providers and can get motions in place quickly.
Ready to make the switch?